Frequently Asked Questions

If this page does not answer your question please send us an email by clicking on the "Contact" link above, or fee free to call us at the number on the "Contact" page.

Requestors:

1. How do I make a request?
    Answer: Just fill out any Request Form you see on any of the pages.

2. Will this cost me anything?
    Answer: This is a totally free service. You will not be charged for us
                  submitting your catering request to our network of caterers.

3. What caterers will receive my requests:
    Answer: Using the zip code you enter on the Request Form, we will
                  send your request to all the caterers in our network who are
                  in your specified zip code area. Using the phone number you
                  supplied or email address, they will send you their quotes. All
                  you have to do is compare the quotes and select your
                  caterer.

4. What if I don't hear from any caterers:
     Answer: If you don't hear from any caterers it could be that the
                   budget you specified is too low for the services you are
                   requesting. Try adjusting either your services and/or budget
                   and re-submit.

5. Can I call caterers directly:
     Answer: Yes, some caterers in our network have chosen to be
                  "Sponsored Caterers". You will find them on the individual
                  City pages. You will find the links for the City pages on the
                  right side of the Home page. Sponsored Caterers will have
                  their phone numbers, testimonials and web site listed.

Merchants:

1. How does this service work?
     Answer: Once you sign up as a Merchant we will send you leads from
                   people in your area who are looking for a caterer. You will
                   receive the lead in your email. These leads are generated
                   from the Request Form that people have filled out.

2. Are there any sign up fees?
     Answer: No, there are no sign up fees.

3. How much does the service cost?
     Answer: You will receive the leads FREE of charge. The leads will be
                   sent without the contact information. If you decide that it is
                   a lead you want to pursue, the contact information will cost
                   only $3. You will have an opportunity to Accept the lead, at
                   which time the $3 will be subtracted from your account.

4. How much money do I have to keep in my account:
     Answer: The minimum amount you can put into your account is $30.
                  The more money you put into your account the more FREE
                  Accepted Leads you will receive. For instance, if you put
                  $40 into your account we will add $6 to your account. If you
                   put $50 in your account, we will add $9 to your account. If
                   you put $100 in your account we will add $24 additional
                   dollars to your account, which will give you 8 FREE Accepted
                   Leads.

5. Do you accept credit cards?
     Answer: Yes, we accept m/c, visa, amex and discover

6. What information will I receive when I accept a Lead?
     Answer: We understand that it takes time to answer a Lead, and
                    since time is money we require requestors to enter a valid
                    phone number and a valid email address, which you will
                    receive when you Accept a Lead.

7. What if the phone number or email address is bad?
      Answer: We have a "no-questions-asked" policy when it comes to
                    the validity of a lead. If the phone number is incorrect or if
                    the email address bounces back, you will receive a full
                    refund for the lead. All you have to do is send us an email
                    with the Lead #, along with the problem and we will  
                    immediately add the $3 back to your account.